FitStars.tv ("we," "our," or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. It also explains your rights under the General Data Protection Regulation (GDPR) and how to exercise them.

By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

We collect different types of personal data to provide and improve our services:

a. Personal Information You Provide

• Account Information: Name, email address, phone number, date of birth, billing details.
• Health Information: Any health-related information you voluntarily provide to personalize your fitness experience.
• Payment Data: Details related to your payment methods, although we use third-party payment processors to handle these securely.

b. Automatically Collected Data

• Usage Data: IP address, browser type, pages visited, time spent on the site, and other diagnostic data.
• Device Data: Information about the device used to access the Platform (e.g., operating system, browser version).

c. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our Platform and hold certain information. You can manage your cookie preferences through your browser settings.

We collect and process your personal data only when we have a lawful basis to do so under GDPR, including:

• Contractual Necessity: To provide the services you request (e.g., processing your subscription and managing your account).
• Consent: For marketing communications and any health-related data you provide voluntarily.
• Legal Obligations: To comply with applicable laws and regulations.
• Legitimate Interests: To improve our services, troubleshoot issues, and understand how our users interact with the Platform.

We may use the data we collect for various purposes, including:

• To manage and maintain your account
• To provide and personalize fitness programs based on your preferences
• To process your payments and subscriptions
• To send you notifications and marketing communications (with your consent)
• To improve the performance and user experience of our Platform
• To ensure the security and integrity of our systems
• To comply with legal obligations

We do not sell or rent your personal information. We may share your personal data with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processors, email service providers).
• Legal Authorities: If required by law or in response to legal requests (e.g., court orders or government requests).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). When such transfers occur, we ensure that appropriate safeguards are in place, such as binding corporate rules or standard contractual clauses approved by the European Commission.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. The retention period may vary depending on the type of data and its use.

• Account Information: Retained as long as your account is active or as needed to provide you with our services.
• Payment Data: Retained for a period consistent with applicable tax and accounting laws.

As a data subject under the GDPR, you have several rights regarding your personal data:

• Right to Access: You can request access to your personal data.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to Be Forgotten"): You can request the deletion of your data under certain circumstances.
• Right to Restriction of Processing: You may ask us to limit the processing of your data.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your data based on legitimate interests, including profiling for marketing purposes.
• Right to Withdraw Consent: If we process your data based on consent, you can withdraw this consent at any time.

To exercise any of these rights, please contact us at support@fitstars.tv. We will respond to your request within one month.

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children without parental consent. If you believe we have inadvertently collected data from a child, please contact us so we can delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page.

If you have any questions or concerns about this Privacy Policy, please contact us at:

SIA "FitStars"
TIN: LV40203391971
Address: Veldres iela 11–25, Rīga, LV-1064, Latvia
Email: support@fitstars.tv